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This study’s main objective is to explore the ISO 9001 implementation model and identify a future research agenda. This is important because not all organizations find it easy to implement ISO 9001, and not all organizations get positive benefits after implementing it.

The paper presents a comprehensive review of the literature on ISO 9001 implementation models using the preferred reporting items for systematic reviews (PRISMA) methodology to systematically review the existing literature on ISO 9001 implementation models. Relevant studies published from 2003 to early 2023 are explored to reveal the research landscape, gaps and trends.

Many ISO 9001 implementation methods have been developed for actual implementation in organizations, including models, frameworks, special variable considerations, application uses and integration. These methods were developed and applied to cover gaps regarding constraints, unbeneficial, special conditions, implementation objectives and organization types in ISO 9001 implementation. Current issues and future research on ISO 9001 implementation models were found, namely ISO 9001 implementation models specific to SMEs, ISO 9001 implementation levels, ISO 9001 implementation models that are agile to change, and affordable certification models.

Only a few researchers have systematically reviewed the literature or taken a bibliometric approach in their analyses to provide an overview of the current trends and links to ISO 9001 implementation models. The ISO 9001 standard is a general standard and can be applied by all organizations with the implementation method left to the implementer. Many implementation methods have been developed, but several implementation obstacles and disadvantages are still found. It is important to know the extent of current research and discover future research gaps regarding methods of implementing the ISO 9001 standard.

Risk identification is the first and crucial step in supply chain risk management process. Due to the nature and complexity of supply chain networks of manufacturing organizations, risk identification nowadays has become more challenging. The purpose of this paper to present the development of a tool, called Supply Chain Risk Identification System (SCRIS), for assisting decision makers in identifying existing risks, and the interrelationship of risks in supply chain (SC) network, by considering different process strategies, namely make to stock (MTS), make to order (MTO) and engineering to order (ETO).

SCRIS is developed using a knowledge‐based system (KBS) approach. The knowledge is represented in ruled based form and written using CLIPS expert system language program. To ensure its feasibility, SCRIS is validated using real case studies in several manufacturing industries.

Feedback gathered from organizations involved in validations processes imply the benefit of using SCRIS as a decision support tool in identifying SC risks. SCRIS also has additional positive role in supply chain risk management (SCRM) by promoting communication and collaboration between SC partners.

SCRIS provides an extensive tool using KBS approach which covers hundreds of SC risk sub‐factors, risk factors, and risk events, as well as mapping the interactions and considering different process strategies which have not been developed to date. A novel SC risks taxonomy is also proposed which encompasses broader issues in the SC network.